Food & Logistic Sector Spotlight: Handling Rapid Change with Eploy’s Flexible ATS

Food & Logistic Sector Recruitment Challenges

• Poor Industry Perception
• Volume recruitment
• Multiple brands administrative and process complexities
• Candidate experience

Background

The organisation operates across multiple brands and needed to integrate a newly acquired business into its recruitment and HR service model. The goal was to align recruitment processes with group standards to bring consistency, efficiency, and access to centralised support.

The transition required Eploy’s Applicant Tracking System (ATS), already implemented within the group, to be configured to include the new brand in the recruitment platform - complete with its own workflows and integrated within a unified careers site.

The Challenge

The acquired business did use a recruitment system; however, it lacked the automation and flexibility offered by Eploy. It relied heavily on manual processes, job boards and downloading CVs, creating inefficiencies and inconsistent candidate experiences. By moving to Eploy, manual steps were eliminated, speeding up recruitment and improving automation.

The organisation faced fast-approaching deadlines to incorporate the new brand into its recruitment processes. Having used Eploy’s ATS for several years, the team leveraged the flexibility of the ATS to integrate the new brand without disrupting ongoing hiring activity. This included:

• Building custom recruitment workflows
• Incorporating compliance checks
• End-to-end testing for a smooth transition

The Solution

Recruitment processes varied significantly between the organisations, which posed a challenge for consistency. For example, the timing of right-to-work and background checks differed, as did offer-stage workflows.

Using Eploy’s flexible ATS, the team created custom recruitment workflows for the new brand, aligning processes with group standards while maintaining brand identity. Key elements included:

• Dedicated workflows and compliance steps
• Fully integrated careers site within the unified platform
• Automated job board posting and source tracking
• Candidate self-service portal
• Early right-to-work and background check automation

The project involved full build, system integration, testing, training, and launch, all delivered within 5 weeks without disrupting live recruitment activity.

Immediate Benefits & Key Features

• Increase in applications - 2,000 applications processed in 4 weeks.
• Time-to-hire significantly reduced.
• Consistent requisition approvals via a job library, customised requisition forms, and vacancy authorisation.
• Customisable candidate registration process and application journeys.
• Automated advertising to careers site, job boards, and social platforms with source tracking.
• Recruitment automation removed risks of manual processes and spreadsheets.
• Enhanced candidate experience with timely updates and early compliance checks.
• Dedicated candidate portal for self-service, job alerts, application tracking, and interview booking.
• Fully branded careers pages integrated into the main careers site.
• Eploy recruitment analytics dashboards provide full visibility to make data driven decisions.

Outcome

The new way of working has been well received by the wider team. Vacancies can now go live quickly and self-sufficiently, and manual workflows have been replaced with automation and centralised management. The project demonstrates that rapid change can be achieved with Eploy’s ATS through customisation and flexibility.